How can I get help with my reservation?
For any issues with your booking, please contact our support team via email at support@hotflattop.com or call us at (754) 498-3514. We typically respond within 30 minutes.
What are your support hours?
Our customer support is available from 11 AM to 11 PM daily. For urgent matters outside these hours, you can leave a message and we'll get back to you first thing in the morning.
Do you offer live chat support?
Yes! You can reach us via live chat on our website during support hours. Look for the chat icon in the bottom right corner of any page on hotflattop.com.
Where can I find answers to common questions?
Visit our FAQ page linked from the contact.html page for detailed information on menu items, dietary concerns, reservations, and location details.
How do I report a service issue?
Please email service@hotflattop.com with details of your visit. Our management team reviews all feedback and aims to respond within 24 hours.

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Contact & Hours

Address

Hot Flattop Grill

4850 Dicki Flat Suite 195, New York, NY 10001

Hours

Open Daily

Mon–Thu: 11am–10pm
Fri–Sat: 11am–11pm
Sun: 12pm–9pm

Reserve Your Table

Plan your visit to Hot Flattop. Fill out the form below and we'll get back to you promptly.

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